• Faculty and Staff: After joining KFUPM, you should obtain your KFUPM ID from the HR department (B.21) and then fill a Portal account application at ITC Help Desk (R.135 B.14) to obtain your username and password.
• Graduate Students: After receiving your admission letter from the admissions department, your should submit a copy of the letter to ITC Help Desk (R.135 B.14) to obtain your username and password.
• Undergraduate students: After receiving your admission letter from the admissions department, you should attend the introduction day to obtain your username and password.
Portal user support:
For support kindly send your request to
Or contact ITC Helpdesk at tel. 3111
Please note that for password reset, the student himself has to come with his KFUPM ID card to ITC Helpdesk room: 135 of building 14 (ITC).
